Shipments are made via Corriere Espresso DHL with tracking number.
If the order is placed on Friday afternoon, it will be processed the following Monday.
Italy: DHL 3/6 days
- from 0€ to 50€ - 9.95€
- from 50.01€ to 100€ - 4.95€
- from €100.01 and up - free
- Standard - 2.39pm€
How should I proceed when receiving a shipment?
All our items are sent with packages in perfect condition.
The first thing to do is to verify that the number of packages received coincides with those sent. Then, check each neck externally paying close attention, to see if there are signs of possible blows or manipulations, such as: barrel, dents, holes, boxes in poor state, courier tape or any signs that may have made you suspect that the goods may have been damaged. It is mandatory to leave a signature on the courier delivery note, whether on paper or on a handheld computer (PDA) "VISIBLY DETERIORATED PACKAGE", if these signs are present. Do not sign a package as VISIBLY DETERIORATED and subsequently present photos showing that there was visible damage on the same, it will be a reason to refuse the practice automatically.
See also thereturn information and the legal guarantee.